Refund Policy

1. Eligible Refund Scenarios

You are eligible for a full refund or product replacement under the following conditions within 7 days of purchase:

• Corrupted or Broken File: The downloaded file is corrupt, unextractable, or cannot be opened using standard software (e.g. ZIP/RAR/PSD/PDF).
• Major Feature Omission: The delivered product significantly differs from the product description or screenshot preview provided on ARTTECHES.
• Duplicate Purchase: You accidentally placed two identical orders for the same digital item.

2. Non-Eligible Scenarios

• You changed your mind after downloading the full source code or asset bundle.
• You lack the necessary third-party software (e.g., Adobe Illustrator, Figma, Blender) required to edit the asset, provided the software requirements were clearly listed on the product page.

3. How to Submit a Refund Claim

To request a refund, please send your order number and proof of issue to our support team: