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At Artteches, we aim to provide high-quality digital products and services to our customers. However, if you are not satisfied with your purchase, our refund policy ensures a fair and transparent process.

Due to the nature of digital products, refunds are generally limited and granted only under specific conditions. Once a product is downloaded or accessed, it is considered delivered and non-returnable.

Eligibility for Refund

You may request a refund only if:

• The product is not working as described
• You received a broken or corrupted file
• You were charged multiple times for the same product
• The product was not delivered after purchase

Non-Refundable Cases

Refunds will NOT be issued in the following cases:

• Change of mind after purchase
• Incorrect purchase by mistake
• Lack of technical knowledge to use the product
• Downloaded or accessed digital products
• Services already delivered or started

Refund Request Process

To request a refund, please contact our support team within 3–7 days of purchase with:

• Order ID
• Payment proof
• Reason for refund request

Our team will review your request and respond as soon as possible.

Processing Time

Approved refunds may take 5–10 business days to process depending on your payment method.

Contact Us

If you have any questions about our refund policy, please contact:
Artteches Support Team

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